Wellness Manager

Job Description

• Wellness & Spa Operations:
• Oversee daily spa and wellness center operations, ensuring a seamless guest experience.
• Manage therapeutic treatments, including theromatic and aromatic therapies, ensuring quality and effectiveness.
• Develop and implement new wellness programs and offerings to enhance guest satisfaction.
• Maintain hygiene, safety, and compliance standards in all wellness facilities.
• Staff Training & Development:
• Conduct online and in-person training sessions for spa therapists and wellness staff.
• Motivate, mentor, and guide the team to enhance service quality and professionalism.
• Ensure that all wellness personnel are well-trained in the latest techniques and industry trends.
• Guest Experience & Customer Satisfaction:
• Personalize wellness services based on guest preferences and health needs.
• Gather guest feedback and implement necessary improvements for enhanced service delivery.
• Promote a culture of relaxation, healing, and well-being for guests.
• Business Growth & Resource Management:
• Develop marketing strategies and promotional campaigns to attract new clients.
• Optimize resource allocation, ensuring cost-effective and efficient operations.
• Collaborate with the management team to achieve revenue targets and business objectives.
• Compliance & Industry Standards:
• Maintain compliance with health, safety, and hygiene regulations.
• Stay updated on wellness trends and integrate best practices into operations.
• Establish and enforce service standards aligned with the hospitality industry.
   

Job Requirements

• Qualification: Bachelor's degree in Hospitality, Spa Management, Health & Wellness, or a related field. 
• Experience: minimum 5 years+ experience in wellness/ spa management with in the hospitality industry.
• Strong knowledge of spa treatments, fitness programs, and holistic wellness.
• Excellent leadership, communication, and customer service skills.

Special Information

To apply: Send your resume to ruby@froxjob.com (9801898001)