Quality Assurance Coordinator
A Leading E-Commerce Logistics Service FollowUnfollow
Nepal's leading digital platform offering ride-sharing, food delivery, parcel delivery, and e-commerce logistics services. Founded in 2015, Pathao connects users with efficient and reliable soluti... View More
Basic Information
Job Description
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Monitor and evaluate customer interactions to ensure quality standards.
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Provide constructive feedback to improve call performance.
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Identify process gaps and suggest improvements.
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Maintain detailed reports and QA records.
Job Requirements
- Qualification: Bachelors Degree Graduates preferred.
- Must have 1-2 years of experience in call centre
- Excellent written and verbal communication skills, with the ability to provide clear and concise feedback.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail.
- Proficient in Microsoft Office Suite.
Special Information
To Apply: Drop your CV to ktm.hr@froxjob.com or 9801898006
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