Mall Manager

Job Description

• Effectively communicate goals and monitor the progress of team members against key business metrics
• Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
• Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
• Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
• Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
• Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program
• Manage company standards of merchandise presentation, signage and display

Job Requirements

• Demonstrate high personal selling skills
• Bachelor Completed can apply.
• At least 4 years of experience in a Commercial Center or Hotel. 
• Develop and retain a high-performing sales team that’s passionate about the customer
• Inspire your team to deliver a superior and consistent customer experience every time
• Maximize store profitability by overseeing all financial operations, like inventory control, cash flow and reporting
• Challenge the status quo and embrace innovation

Special Information

• For further information, send your resume to ctwn.hr02@froxjob.com or contact 9801084259 (Samikshya).