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Front Desk Executive
A Leading Hospitality Group FollowUnfollow
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and drink service, event planning, theme parks, travel and tourism. It includes hotels... View More
Basic Information
Job Description
- Keep front desk tidy and presentable with all necessary material.
- Greet and welcome guest.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules etc.
Job Requirements
- Proven 1-2 years of experience as front desk representative / executive.
- Familiarity with office machines (e.g. fax, printer etc.).
- Knowledge of office management and basic bookkeeping.
- Proficient in English (oral and written).
- Excellent knowledge of MS Office.
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Customer service orientation.
Special Information
- For further information, directly contact at 9801048463 (Pabitra).
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