Deputy Manager

Job Description

• Manage all day-to-day activities (administrative and functional)                
• Conduct regular Audits for all processes & implement all new process
• Identify incorrect or incomplete information by regular quality checks    
• Ensure regular Error Monitoring To monitor track and reduce the  number of errors every month, within acceptable limits   
• Maintain & improve the level of customer & mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity and cost-effectiveness
• . Ensure that the Teams are aligned & contribute towards the achievement of parameters enlisted in the  Team Objective Tracker
• Ensure no penalties are incurred and monitor, track, and maintain internal errors
• Liaise with various support functions to handle team related queries.

Job Requirements

•  Master's /Bachelor's Completed.
• 6-7 years of experience in hospitality / Tour and travel  
• Proficiency in MS Office & good typing speed
• Adaptability and presence of mind to handle customer queries and complaints
• In-depth knowledge and understanding of systems and processes
• Ability to Innovate and enhance procedures and methods to increase productivity & cost-effectiveness
• Team management skills       

Special Information

• Intetrested candidates are highly encouraged to send their resumes to sangita@froxjob.com (9801898000)