Basic Information
Job Category:
Marketing / Advertising / Customer Service
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Kathmandu
Offered Salary:
Negotiable
Qualification:
Bachelors degree in Relevant Field
Experience:
1+ years
Gender:
Female
Prefered Age:
20 - 30 Years
Vehicle Possesion:
Not necessary
Deadline:
2025-03-16 (Expired)
Views:
109
Job Description
- Handle incoming calls, providing accurate information and assistance regarding products and services in a professional manner.
- Actively engage in follow ups and conversion of leads.
- Identify and resolve customer issues efficiently, ensuring timely follow-up and closure of all concerns.
- Follow company policies and procedures to maintain compliance and ensure quality service.
- Foster a collaborative culture within the team.
- Develop and maintain a customer-centric approach in all activities.
Job Requirements
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 1 year of experience in a call center.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using computer systems and customer management software
- Ability to work under pressure and meet tight deadlines.
Special Information
- To apply: Send us your resume at shrijana.poudel@froxjob.com or call (9801898003)
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