Basic Information

Job Category: Marketing / Advertising / Customer Service
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelors degree in Relevant Field
Experience: 1+ years
Gender: Female
Prefered Age: 20 - 30 Years
Vehicle Possesion: Not necessary
Apply: 31-January-2025 (9 days from now)
Views: 60

Job Description

  • Handle incoming calls, providing accurate information and assistance regarding products and services in a professional manner.
  • Actively engage in follow ups and conversion of leads.
  • Identify and resolve customer issues efficiently, ensuring timely follow-up and closure of all concerns.
  • Follow company policies and procedures to maintain compliance and ensure quality service.
  • Foster a collaborative culture within the team.
  • Develop and maintain a customer-centric approach in all activities.
     

Job Requirements

  • Bachelor's degree in Finance, Business Administration, or a related field.
  • Minimum of 1 year of experience in a call center.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in using computer systems and customer management software
  • Ability to work under pressure and meet tight deadlines.
     

Special Information

  • To apply: Send us your resume at shrijana.poudel@froxjob.com or call (9801898003)
     
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