Service Advisor
A Leading Automobile Company FollowUnfollow
MAW Expanze Pvt. Ltd. is a leading automotive company in Nepal, engaged in the distribution and sales of premium vehicles. The company focuses on delivering high-quality products, professional cust... View More
Basic Information
Job Description
- Act as the primary point of contact for customers visiting the service center
- Understand customer concerns and accurately document service requirements
- Coordinate with technicians to ensure timely and quality service delivery
- Explain service procedures, costs, and timelines clearly to customers
- Monitor job progress and keep customers updated on service status
- Ensure customer satisfaction through professional service handling
- Maintain service records, job cards, and customer documentation
- Follow company standards, safety guidelines, and service processes
Job Requirements
- Bachelor’s degree in Mechanical Engineering or Automotive Engineering
- Minimum 1 year of experience in automotive service or customer service
- Basic understanding of automotive systems and service operations
- Excellent organizational and coordination skills
- Strong communication and customer-handling abilities
- Ability to work efficiently in a fast-paced service environment
Special Information
To Apply: Send your CV to cv@froxjob.com or 9801048456
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