Basic Information

Job Category: Marketing / Advertising / Customer Service
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelors degree in Relevant Field
Experience: 1+ years
Gender: Any
Prefered Age: 25 - 35 Years
Vehicle Possesion: Preferred
Apply: 13-October-2024 (10 days from now)
Views: 50

Job Description

• Answer phone calls and respond to customer inquiries regarding products and services. 
• Recommend product or service by collecting customer information and analyzing their product and service needs. 
• Handle and process online and telephonic orders. 
• Mobilize delivery staffs in wise, effective and efficient manner. 
• Ensure excellent service standards and maintain high customer satisfaction. 
• Know the company’s products and services and stay updated with the related issues. 
• Promptly identify and resolve customer issues and follow up to ensure resolution. 
• Contribute to team effort by accomplishing related results as needed. 
 

Job Requirements

  • Qualification: Bachelors Completed
  • Minimum 1 to 2 year of Experience in call center or hospitality industry will be added advantage
  • Time : 2-10pm
  • Should be willing to work in evening shift 
  • Should be willing to work in weekends and public holidays 
  • Should have a 2-wheeler and valid driving license

Special Information

  • Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com (9801898003)
OR
Easy Apply