Receptionist

Job Description

• Handling queries and complaints via phone, email and general correspondence
• Greeting all visitors
• Transferring calls as necessary
• Performing ad-hoc administration duties
• Maintaining office services as required (such as cleaners and maintenance companies)
• Receiving and dispatching deliveries
• Assisting with mail as required
• Taking and ensuring messages are passed to the appropriate staff member on a timely basis
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Job Requirements

• Excellent communication skills as you must speak with clients, employees, and customers.
• The ability to meet tight deadlines and outstanding time management skills.
• Maintain a positive attitude focused on customer satisfaction.
• Organisational skills
• Attention to detail
• Exceptional multitasker
• Courteous

Special Information

TO  APPLY:

• Interested candidates are highly encouraged to drop their updated resume to payrollrecruit@frontline.com.np 
• For further information, directly contact at  9801048456