Loan Processing Officer

Job Description

• Client Relationship Management:
• - Engage with clients, guiding them through the financing process from initial inquiry to final settlement. 
• - Understand client needs and align them with the right solutions. 
• - Regularly check in with existing clients to build trust and foster long-term relationships. 
• Pipeline Growth & Marketing Support:
• - Assist in expanding the client base by identifying opportunities and nurturing potential leads. 
• - Support marketing efforts by providing insights and assisting with outreach initiatives. 
• **Collaboration & Process Optimization: 
• - Work closely with internal teams to refine client success processes. 
• - Document client interactions and recommend improvements to enhance efficiency. 
• Key Skills & Attributes
• - Relationship Builder: Ability to establish trust and loyalty with clients. 
• - Sales & Client Success Expertise: Experience in client-facing roles with a results-driven mindset. 
• - Proactive & Detail-Oriented: Capable of managing multiple priorities in a fast-paced environment. 
• - Tech-Savvy: Familiarity with CRM systems and workflow tools is an advantage. 
• - Financial Services or Property Market Experience (Preferred): While prior experience in lending is not required, an interest in the sector is essential. 
   

Job Requirements

- Minimum 3 years of experience in client success, sales, or relationship management. 
- Strong communication and interpersonal skills. 
- Ability to work independently while collaborating with a remote team. 
- Fluency in English, both written and spoken.

Special Information

• To Apply: Interested candidates are highly encouraged to send their resumes to hiring@froxjob.com or call (9820753898)