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Frontdesk Associate
Deba Jyoti Group FollowUnfollow
is a conglomerate that owns and operates companies in construction equipment, communication & surveillance and automotive industries.
Basic Information
Job Description
- Greet guests and visitors with a welcoming attitude.
- Handle check-in and check-out procedures efficiently.
- Respond to inquiries from guests regarding hotel facilities, services, and local attractions.
- Manage reservations through the booking system, ensuring accuracy and completeness.
- Process payments and maintain accurate records of transactions.
- Address guest concerns and resolve issues promptly and professionally.
- Coordinate with other hotel staff to ensure seamless guest experiences.
- Maintain cleanliness and organization at the front desk area.
- Assist with administrative tasks such as filing, data entry, and photocopying.
- Follow company policies and procedures at all times.
Job Requirements
- Bachelor's running or completed
- Must have a year of experience in related filed
- Previous experience in a customer service or hospitality role is desirable.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using computer systems and office software.
- Ability to remain calm and composed under pressure.
Special Information
- Interested candidates are highly encouraged to send their resumes to cv@froxjob.com (9801048456)
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