Front Desk Officer

Job Description

• Greet guests upon arrival and handle check-in and check-out processes
• Respond to guest inquiries and requests, including handling guest complaints and resolving any issues
• Process guest payments and ensure that all transactions are accurately recorded
• Must have basic accounting skills
• Maintain accurate records of guest information, including reservations and billing
• Manage the resort's switchboard, directing calls and taking messages as necessary
• Collaborate with other departments to provide information and assistance to guests
• Maintain a high level of knowledge about the resort's facilities and services, as well as local attractions and events
• Ensure compliance with all local, state, and federal regulations and guidelines for front office operations

Job Requirements

• Intermediate completed or Bachelor running can apply.
• Must have driving license
• Freshers or a year of experience preferred.
• Must have basic accounting skills.
• Should have knowledge of Office package
• Strong customer service and communication skills
• Ability to handle multiple tasks simultaneously and work under pressure

Special Information

• Interested candidates are highly encouraged to send their resumes to ktm.hr@froxjob.com (9801898006)