Customer Support Officer

A Reputed Paints Company FollowUnfollow

this is manufacturing company under the flagship of Manakamana Group. This company was established on 1994 A.D with main objective of providing complete satisfaction with its varied quality product... View More

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Basic Information

Job Category: Marketing / Advertising / Customer Service

No. of Vacancies: 1

Employment Type: Full Time

Job Location: Kathmandu

Offered Salary: Negotiable

Qualification: Bachelors degree in Relevant Field

Experience: 1+ years

Gender: Any

Prefered Age: 25 - 35 Years

Vehicle Possesion: Preferred

Apply: 29-April-2025 (3 days from now)

Views: 22

Job Description

• Answer phone calls and respond to customer inquiries regarding products and services.
• Recommend product or service by collecting customer information and analyzing their product and service needs.
• Handle and process online and telephonic orders.
• Mobilize delivery staffs in wise, effective and efficient manner.
• Ensure excellent service standards and maintain high customer satisfaction.
• Know the company’s products and services and stay updated with the related issues.
• Promptly identify and resolve customer issues and follow up to ensure resolution.
• Contribute to team effort by accomplishing related results as needed.

Job Requirements

Qualification: Bachelors Completed
Experience: Minimum 1 to 2 year of Experience in call center or Manufacturing industry will be added advantage
Time : 9:30-6pm
Excellent communication and interpersonal skills
Ability to remain calm and patient when dealing with difficult customers
Strong problem-solving skills and attention to detail

Special Information

To Apply: Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com (9801898003)

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