Basic Information
Job Description
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
- Building and maintaining profitable relationships with key customers
- Overseeing the relationship with customers handled by your team.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Requirements
- Excellent communication skills as you must speak with clients, employees, and customers.
- The ability to meet tight deadlines and outstanding time management skills.
- Maintain a positive attitude focused on customer satisfaction.
- A team player with leadership skills.
- Must have own bike and driving license.
Special Information
TO APPLY:
Interested candidates are highly encouraged to drop their updated resume to payrollrecruit@frontline.com.np
For further information, directly contact at 9801048456.