Customer Service Officer
A Reputed Automobile Company FollowUnfollow
One of the reputed automobile company providing financing on all types of automobiles, notably two-wheelers, three-wheelers, and four-wheelers.
Basic Information
Job Description
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Coordinate with sales, service, and marketing teams to deliver a consistent customer experience.
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Manage and monitor all social media platforms professionally.
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Handle customer queries and complaints promptly and effectively.
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Maintain and update the CRM system with accurate customer data.
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Analyze customer feedback to identify service improvement opportunities.
Job Requirements
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Education: Bachelor’s degree in Business, Marketing, or related field (Master’s degree is a plus).
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Experience: 2–3 years in a customer service department.
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Strong communication, problem-solving, and interpersonal skills.
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Ability to work collaboratively with cross-functional teams.
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Proficiency in CRM systems and social media management.
Special Information
- To Apply: Drop your cv to babli@froxjob.com or (9801048494)
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