Customer Service Field Operation Support

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Basic Information

Job Category: Marketing / Advertising / Customer Service

No. of Vacancies: 1

Employment Type: Full Time

Job Location: Kathmandu

Offered Salary: Negotiable

Qualification: Bachelors degree in Relevant Field

Experience: 5+ years

Gender: Male

Prefered Age: 20 - 40 Years

Vehicle Possesion: Must

Deadline: 2019-11-28 (Expired)

Views: 396

Job Description

Technical Voice Of Customers
Repeat Repair Ratio Analysis, Monitoring & Improvement
Prepare Standard Operating Procedures for efficient & quick repair.
The quality issue, New model - Post-launch monitoring and Quality analysis & Product Liability
Engineer evaluation and Grading (Master Certification)
Network Expansion (planning, New ASC setup Normalisation)
Process Improvement & Monitoring
In Warranty Out Warranty Service Tracking (Long Term Pending Monitoring, Repair Complete & Goods Delivery Pending )
Operation Process Quality Check Planning and Execution
System Training (Global Service Partner Network)
Authorized Service Center Evaluation

Job Requirements

Education : Master degree prefered in relevant field

Work Experience : 5 to 6 years

Special Information

TO APPLY :

Interested Candidates are requested to drop their resume at sangita@froxjob.com, For Further Information please feel free to contact us at 9801898000