Customer Relationship Manager

One of the reputed automobile companies which is also a strategic partnership between the two renowned business houses of Nepal.

Basic Information

Job Category: Marketing / Advertising / Customer Service

No. of Vacancies: 1

Employment Type: Full Time

Job Location: Kathmandu

Offered Salary: Negotiable

Qualification: Bachelors degree in Relevant Field

Experience: 5+ years

Gender: Any

Prefered Age: 25 - 40 Years

Vehicle Possesion: Preferred

Apply: 31-January-2025 (16 days from now)

Views: 127

Job Description

Build and maintain strong relationships with clients to ensure long-term engagement.
Act as the primary point of contact for customer inquiries, complaints, and feedback.
Identify customer needs and provide tailored solutions or escalate issues to the relevant team.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Analyze customer data to identify trends, improve services, and increase sales opportunities.
Collaborate with internal teams to address client requirements and deliver optimal service.
Prepare regular reports on customer interactions and satisfaction metrics.

Job Requirements