Customer Relation Officer

Job Description

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Job Requirements

• A bachelor’s degree in administration or a related field.
• More than 1 year of work experience in the customer relations field. 
• Must have a two-wheeler and a valid driving license.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Special Information

• Interested candidates are highly encouraged to send their resumes to hiring@froxjob.com or 9820753898