Basic Information

Job Category: Marketing / Advertising / Customer Service
No. of Vacancies: 3
Employment Type: Full Time
Job Location: Kathmandu,Birgunj,Itahari
Offered Salary: Negotiable
Qualification: Bachelor Running or Completed
Experience: Freshers
Gender: Any
Prefered Age: 20 - 30 Years
Vehicle Possesion: Preferred
Apply: 15-October-2022 (14 days from now)
Views: 93

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements

  • Candidate must have +2 Degree or Bachelor's running. (Freshers can apply, Male candidates only)
  • Must have own bike/scooter with valid license.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Special Information

  • For further information, directly contact at 9801048456 (Srijana).
OR
Easy Apply

Similar Jobs

Sales Executive

A Reputed Automobile Company

Customer Relation Executive

A Reputed Automobile Company

Digital Marketing Officer

A leading Manufacturing Company

Client Manager

HZR international logistics

Front Desk Executive

Continental Trading Enterprises

Marketing Manager

A leading Manufacturing Company

Customer Service Representative

A Leading Multinational Company

Front Desk Officer

A Reputed Automobile Company

Recovery Executive

A Reputed Automobile Company

Credit & Recovery Executive Officer

A Reputed Automobile Company

Junior Technical Consultant

A Reputed Automobile Company