Basic Information
Job Category:
Marketing / Advertising / Customer Service
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Kathmandu
Offered Salary:
Negotiable
Qualification:
Bachelors degree in Relevant Field
Experience:
2+ years
Gender:
Any
Prefered Age:
25 - 40 Years
Vehicle Possesion:
Not necessary
Deadline:
2022-08-31 (Expired)
Views:
211
Job Description
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Job Requirements
- Bachelor's degree in business administration or an industry-related field.
- Proven 2-3 years of experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
Special Information
- For further information, directly contact at 9820753898 (Chandani)