Basic Information
Job Category:
Marketing / Advertising / Customer Service
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Lalitpur
Offered Salary:
Negotiable
Qualification:
Master's Degree in Relevant Filed
Experience:
3+ years
Gender:
Any
Prefered Age:
24 - 40 Years
Vehicle Possesion:
Preferred
Deadline:
2021-09-28 (Expired)
Views:
155
Job Description
- Build relationships with key employees among customers.
- Create plans to address clients’ business needs.
- Advise clients on creating profitable processes.
- Schedule regular meetings with customers to ensure they are satisfied.
- Act as point of contact for complaints and escalate issues as appropriate.
- Help sales team up-sell or cross-sell services and products.
- Ensure both the company and clients adhere to contract terms.
- Study competition to find new ways to retain customers.
- Set sales and revenue targets and work diligently to meet them.
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs.
Job Requirements
- Master's Degree with at least 3-4 years experience in relevant field.
- Proven track record of meeting and exceeding targets.
- Background in customer service; industry knowledge is a plus.
- Proficient in MS Office, with working knowledge of CRM platforms.
- A customer-oriented attitude.
- Excellent communication and negotiation skills.
- Problem-solving aptitude.
- Ability to work well with a team.
Special Information
- Interested candidates are highly encouraged to drop their updated resume to ktm.hr@froxjob.com
- For further information, directly contact at 9801898006 (Usha).
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