Call Center Representative
A Reputed Power Solution Brand FollowUnfollow
Nepal's largest battery manufacturing company aims to become Nepal’s most preferred power solution brand in the nearest future providing excellent quality. It also endeavors to cater with ever-incr... View More
Basic Information
Job Description
- Respond to customer inquiries via phone,email or chat in a timely and professional manner.
- Resolve product or service problems by clarify the customers complaint and determining the best solution.
- Maintain Expert knowledge of company products and services.
- Process orders,forms,applications and Request .
- Follow up with customer to ensure resolution and Satisfaction.
- Collaborate with other department to resolve complex issues.
- Document customer interaction and feedback for contionuos Improvement.
Job Requirements
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Must have year of experience in a similar customer service or call center role.
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+2 completed or Bachelor running can apply.
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Excellent verbal and written communication skills in both Nepali and English
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Strong problem-solving and interpersonal skills
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Ability to handle pressure and multitask effectively
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Proficient in MS Office (Word, Excel, Email)
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Positive attitude and customer-focused mindset
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Ability to work well in a team environment
Special Information
- To Apply: Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com or call (9801898003)
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