Call Center Executive
A Reputed Consultancy FollowUnfollow
It is a global leader in international education services. We help international students study in English-speaking countries. Our success comes from connecting students with the right course in th... View More
Basic Information
Job Description
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Handle inbound and outbound calls professionally and provide accurate information.
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Respond to customer inquiries, resolve issues, and ensure high customer satisfaction.
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Maintain detailed records of customer interactions using CRM or call logging systems.
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Collaborate with internal departments to ensure timely follow-ups and service delivery.
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Meet daily and monthly performance targets.
Job Requirements
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Excellent verbal communication in English and Nepali
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Qualification: Bachelor's degree
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Experience: Minimum 1 year in a related field
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Good listening skills and customer-first attitude
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Proficient in MS Office applications
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Ability to work in a fast-paced environment
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Strong organizational and time management skills
Special Information
- To Apply: Interested candidates are highly encouraged to send their resume cv@froxjob.com or contact 9801048456
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