Warranty Officer

Job Description

• Handle and process warranty claims in accordance with company and manufacturer guidelines
• Inspect vehicles/parts to verify warranty eligibility and ensure proper documentation
• Coordinate with service centers and technical teams regarding warranty issues
• Maintain accurate records of warranty claims, approvals, and rejections
• Monitor warranty claim status and follow up for timely resolution
• Assist in audits and reporting related to warranty performance
• Provide technical support and guidance on warranty-related matters
• Travel outside the valley when required for inspections, training, or coordination

Job Requirements

• Diploma in Mechanical Engineering (M.E.)
• Minimum 2 years of relevant experience in the automobile sector
• Prior experience in warranty handling, service operations, or after-sales support will be an advantage
• Good understanding of automobile systems and components
• Knowledge of warranty policies, procedures, and documentation
• Strong communication and coordination skills
• Ability to analyze technical issues and prepare reports
• Good record-keeping and organizational skills
• Valid 2-wheeler driving license (mandatory)
• Willingness to travel outside the valley as per job requirements
• Ability to work independently and as part of a team

Special Information

To Apply: Send your CV to hiring@froxjob.com or 9820753898