Spare Parts Sales

Job Description

• Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
• Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
• Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
• Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions
• Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
• Label different parts based on their function and price using predetermined methods for organization and documentation
• Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
• Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility

Job Requirements

• High school diploma or equivalent degree
• Able to quickly learn about a variety of parts
• Personable, friendly and willing to listen
• Three to five years of experience in customer service
• Familiarity with stocking and organizing inventory

Special Information

• For further information please call at 9801898001 (Ruby)