Service Advisor

Job Description

• Welcome and assist customers in the service center
• Understand customer concerns and accurately record vehicle issues
• Communicate repair and service needs clearly to the technical team
• Provide repair/service estimates and explain procedures to customers
• Ensure timely vehicle delivery and follow up on service satisfaction
• Maintain updated service records and job cards
• Coordinate with workshop staff to ensure high service quality
• Uphold company standards for customer service and satisfaction

Job Requirements

• Bachelor'Degree in Mechanical /Automobile Engineering 
• Experience- Freshers Mechanical Engineer or Automobile Engineer 
  Strong communication and interpersonal skills
• Basic technical knowledge of vehicle systems
• Customer-focused attitude with a problem-solving mindset
• Ability to multitask and stay organized under pressure
• Proficiency in MS Office and basic documentation
• Willingness to learn and adapt in a fast-paced environment

Special Information

• Interested candidates are highly encouraged to send their resumes to sunita@froxjob.com or call (9801048495)