Service Advisor

KIA Nepal FollowUnfollow

Since the course of thirty years, KIA Nepal have been proudly putting people on move through our Kia passenger cars in Nepal. In Nepal, we have been offering Kia cars like Rio, Picanto, Sorento, Sp... View More

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Basic Information

Job Category: Sales/ Marketing / Brand Promotion

No. of Vacancies: 1

Employment Type: Full Time

Job Location: Lalitpur

Offered Salary: Negotiable

Qualification: B.E. Mechanical

Experience: Freshers

Gender: Any

Prefered Age: 25 - 40 Years

Vehicle Possesion: Preferred

Apply: 18-May-2025 (9 days from now)

Views: 71

Job Description

Welcome and assist customers in the service center
Understand customer concerns and accurately record vehicle issues
Communicate repair and service needs clearly to the technical team
Provide repair/service estimates and explain procedures to customers
Ensure timely vehicle delivery and follow up on service satisfaction
Maintain updated service records and job cards
Coordinate with workshop staff to ensure high service quality
Uphold company standards for customer service and satisfaction

Job Requirements

Bachelor'Degree in Mechanical /Automobile Engineering
Experience- Freshers Mechanical Engineer or Automobile Engineer
Strong communication and interpersonal skills
Basic technical knowledge of vehicle systems
Customer-focused attitude with a problem-solving mindset
Ability to multitask and stay organized under pressure
Proficiency in MS Office and basic documentation
Willingness to learn and adapt in a fast-paced environment

Special Information