Sales & Marketing Head

Job Description

• Devise and implement the overall sales and marketing plan for the hotel and actively monitor its progress in terms of achieving budgets and revenues.

• Liaise with the General Manager in adopting price strategies across the hotel.

• Build-on and develop relationships with our current clients.

• Analyze current markets and identify new markets and potential clients.

• Tour series contracting.

• Proactively monitor the Hotel’s profile on the various social media platforms and ensure appropriate responses are posted in a timely fashion.

• Liaise with our Digital Team in managing the content of the Hotel’s website.

• Develop and agree departmental sales plans and communicate them clearly to all parties.

• Ensure in-house promotional material is effective and supports any new sales and marketing promotions.

• Where necessary devise adverts for the promotion of the Food & Beverage departments in the local market.

• Manage the guest database and ensure that client’s details are accurate and UpToDate.

• Ensure that all client correspondence is tracked and recorded, including quotations and contracts.

• Represent the hotel at consumer trade fairs, mall promotions and tourism events both at national and international level.

• Organize on and off-site client entertainment.

• Always maintain the highest standards of professional conduct when dealing with clients, guests etc.

• Submit weekly Sales & Marketing activity reports to the General Manager and Directors.

Job Requirements

 At least 5 years plus experience of a similar role within the hospitality industry

• Commercially focused, can analyze market data and be results driven

• Articulate, confident communicator at all levels both with colleagues and clients.

• Strong understanding of digital marketing including web analytics metrics and tools.

• Ambitious, creative and the ability to influence decisions.

• High level of customer focus and understanding.

Special Information

• For further information, directly contact at 9801898001 (Ruby).