Basic Information
Job Description
- Work with the Heads of functional departments to initiate, plan and execute growth plan projects.
- Work on clear and impactful projects to improve operations, our partners and Customer experience.
- Coordinate and follow up with functional teams to ensure that all projects are delivered on-time, within scope and within budget.
- Identify bottlenecks in interdepartmental processes and improve/streamline those processes.
- Track project progress; identify, report and resolve issues and risks in order to launch initiatives on time and smoothly.
- Identify new areas of growth or service improvement.
- Work with our international teams to learn and implement best practices.
- Challenge the status-quo such as current systems and processes to identify short- and long-term improvement opportunities.
- Report and escalate issues / problems to management as needed.
- Drive collaboration and positive relationships between functions within Daraz in order to meet common business goals.
- Identify, secure and manage the resources required to execute projects
- Maintaining & improving main KPIs: success rate, E2E lead times, cost optimization, reducing the business losses and enhance customer/seller experience.
- Examples of projects might include setting up markets for e-commerce services, introducing new channels for platform sales, customer/seller experience, expansion of offline network, introduction of new systems and processes etc.
Job Requirements
- Minimum Bachelor’s Degree with minimum 2 years’ experience in relevant field.
- Proactive and able to work both independently and within a team.
- Proven negotiation skills, influencing abilities and strong numerical and analytical ability.
- Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
- Demonstrated ability of excelling in fast-paced, changing and ambiguous environments and work under high pressure.
- Working knowledge in Excel and MS Office package.
- Ability to mentor, coach and act as a knowledge resource to other employees.
- Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Customer commitment
- Teamwork
- Embrace change
- Integrity
- Ownership
Special Information
Interested candidates are highly encouraged to directly apply at the given link.
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