General Manager

Job Description

• Develop and implement strategic plans to achieve business goals and sustainable growth.
• Oversee daily operations and ensure smooth coordination across all departments.
• Monitor organizational performance and establish key performance indicators (KPIs).
• Prepare, manage, and control budgets to maximize profitability and operational efficiency.
• Analyze financial reports and make data-driven business decisions.
• Lead, mentor, and motivate employees to achieve individual and organizational objectives.
• Oversee recruitment, employee development, performance management, and succession planning.
• Identify new business opportunities and implement strategies to increase revenue.
• Build and maintain strong relationships with clients, partners, vendors, and stakeholders.
• Ensure exceptional customer service and promptly address major customer concerns.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Identify operational risks and implement effective risk management strategies.
• Foster a positive, productive, and performance-driven workplace culture.

Job Requirements

• Bachelor's or Master's degree in Business Administration, Hospitality Management, or a related field.
• Minimum 5–6 years of proven managerial experience within the hospitality industry.
• Strong leadership, team management, and people development skills.
• Excellent verbal and written communication abilities.
• Strong analytical, problem-solving, and decision-making capabilities.
• Sound knowledge of business operations, financial management, and strategic planning.
• Ability to manage multiple departments and priorities effectively.
• Proficiency in Microsoft Office applications and business reporting tools.
• Strong interpersonal and stakeholder management skills.
• Ability to work under pressure and deliver results within deadlines.

Special Information

To Apply: Send your CV to pramila@froxjob.com or 9801898002