Front Desk Officer

Job Description

• Greet patients and visitors in a professional and courteous manner
• Handle incoming calls, emails, and inquiries efficiently
• Manage appointment scheduling and patient coordination
• Maintain front desk records, files, and basic documentation
• Assist with patient registration and guide them through procedures
• Coordinate with internal departments to ensure smooth service delivery
• Maintain confidentiality of patient information at all times
• Support basic administrative and reporting tasks as required

Job Requirements

• Bachelor’s degree running or completed (preferred)
• 0–1 year of experience in Front Desk, Customer Service, or CSR
• Freshers with good communication skills are encouraged to apply
• Excellent verbal and written communication skills
• Basic to intermediate knowledge of MS Word and MS Excel
• Good interpersonal and customer-handling skills
• Ability to multitask and work in a fast-paced environment
• Professional appearance and positive attitude
• Willingness to work in a healthcare service environment
• Strong sense of responsibility and confidentiality

Special Information

• To Apply: Interested candidates are highly encouraged to send their resume to ktm.hr@froxjob.com or 9801898006