Customer Relationship Manager

Job Description

• Lead and manage the team to achieve business goals, ensuring smooth workflow and high performance.
• Communicate and negotiate effectively with clients to understand their needs and provide suitable product financing solutions.
• Analyze customer requirements and market trends to offer accurate and timely financing recommendations.
• Utilize CRM software to track customer interactions, manage leads, and maintain accurate records for reporting.
• Work efficiently under pressure, managing deadlines and multitasking in a fast-paced business environment.

Job Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Minimum 3 years of managerial experience in a call center, customer relationship management, or a related field.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Good understanding of product financing and customer needs.
• Proficiency in CRM software.
•  Ability to work under pressure and meet deadlines in a fast-paced environment.

Special Information

To apply- Interested candidate can send their CV to shrijana.poudel@froxjob.com or 9801898003