Customer Care Representative

A Reputed Manufacturing Company FollowUnfollow

A leading Nepali manufacturer in the coatings industry, known for delivering high-quality decorative and industrial solutions. The company combines advanced technology with a deep understanding of ... View More

Apply

Basic Information

Job Category: Marketing / Advertising / Customer Service

No. of Vacancies: 1

Employment Type: Full Time

Job Location: Chitwan

Offered Salary: Negotiable

Qualification: Bachelor's Running

Experience: 1+ years

Gender: Any

Prefered Age: 20 - 35 Years

Vehicle Possesion: Preferred

Apply: 31-August-2025 (3 days from now)

Views: 111

Job Description

Serve as the first point of contact for customer inquiries and ensure timely resolution.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Coordinate with internal departments to ensure smooth order processing and delivery.
Maintain customer records and prepare regular reports.
Foster positive relationships with customers to ensure satisfaction and retention.

Job Requirements

Minimum 1 year of experience in customer coordination or customer handling roles.
Bachelor's degree BBA or BBS running can apply.
Preference will be given to candidates with experience in the customer care department of a manufacturing company.
Excellent communication and interpersonal skills.
Strong customer service orientation and problem-solving ability.
Ability to adapt/respond to various types of customer personalities.
Basic proficiency in MS Office (Word, Excel, Outlook) is preferred.