Customer Care Representative
A Reputed Manufacturing Company FollowUnfollow
A leading Nepali manufacturer in the coatings industry, known for delivering high-quality decorative and industrial solutions. The company combines advanced technology with a deep understanding of ... View More
Basic Information
Job Description
-
Serve as the first point of contact for customer inquiries and ensure timely resolution.
-
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
-
Coordinate with internal departments to ensure smooth order processing and delivery.
-
Maintain customer records and prepare regular reports.
-
Foster positive relationships with customers to ensure satisfaction and retention.
Job Requirements
-
Minimum 1 year of experience in customer coordination or customer handling roles.
-
Bachelor's degree BBA or BBS running can apply.
-
Preference will be given to candidates with experience in the customer care department of a manufacturing company.
-
Excellent communication and interpersonal skills.
-
Strong customer service orientation and problem-solving ability.
-
Ability to adapt/respond to various types of customer personalities.
-
Basic proficiency in MS Office (Word, Excel, Outlook) is preferred.
Special Information
- To Apply: Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com (9801898003)
Similar Jobs
A Reputed Manufacturing Company
A Reputed Manufacturing Company
A Reputed Manufacturing Company
A Reputed Manufacturing Company
A Reputed Automobile Company
A Reputed Automobile Company
A Reputed Automobile Company
A Reputed Automobile Company
A Reputed Consultancy
A Reputed Heavy Equipment Company
A Reputed Hospitality
A Reputed Hospitality
