3PV Support Associate

Job Description

• Provide support to third-party vendors and sellers regarding operational concerns.
• Respond to inquiries and resolve issues in a timely and professional manner.
• Coordinate with internal teams to ensure smooth order processing and seller satisfaction.
• Monitor and follow up on pending cases and escalations.
• Maintain accurate records and prepare necessary reports.
• Ensure compliance with company policies and service standards.
• Assist in improving customer and seller experience through effective support.

Job Requirements

• Minimum qualification: +2 completed; Bachelor's degree running preferred.
• Freshers are encouraged to apply.
• Strong problem-solving and multitasking skills.
• Ability to work in a fast-paced, high-volume environment.
• Good communication and interpersonal skills.
• Prior customer service experience will be an added advantage.
• Candidates with a valid bike and driving license will be given preference.
• Basic computer proficiency and familiarity with MS Office applications.

Special Information

To Apply: Send your CV to cv@froxjob.com or 9801048456