Service Technician

Job Description

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
• Using diagnostic tools to identify issues and evaluating the available information.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Servicing home-based equipment, such as security systems, appliances, computer equipment, televisions, and heating and ventilation units.
• Servicing heavy equipment, such as farm or factory machines, diesel engines, and computer networks.
• Promoting the company's services.
• Maintaining your technical and mechanical skills.

Job Requirements

• Diploma in Electronics Engineering
• Good knowledge of MS word, excel & PowerPoint.
• Must have two-wheeler and a valid driving license.
• The ability to work independently.
• Managing overtime on service calls with patience and not rushing the job.
• Excellent customer service and communication skills.
• The ability to diagnose and solve problems based on customers' non-technical descriptions.
• Strong working knowledge of equipment and tools used in the industry.
• Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.

Special Information

• For further information, send your resume to sunita@froxjob.com or directly contact 9801048494/ 9801048456.