Sales Admin

Job Description

-Assist the sales team in processing orders,preparing quotations and handling sales documentation. 
-Monitor order status,delivery timelines and coordinate with logistics to ensure timely dispatch. 
-Maintain accurate and up-to-date records of customers,sales and orders in the system. 
-Coordinate with internal departments like logistics,warehouse and finance to ensure seamless workflow. 
-Generate regular sales performance reports and provide data-driven insights to the sales team. 
-Serve as the first point of contact for customer inquiries and complaints. 
-Resolve product/service issues promptly and follow up for resolution satisfaction. 
-Gather and document customer feedback to share with internal teams for continuous improvement. 
-Handle return and refund processes in line with company policies. 
-Build and maintain long-term relationships with clients to support retention and loyalty.
 

Job Requirements

• Qualification: Bachelor Completed
• Experience: 2-3 years in related field
• Licence with 2 Wheeler Compulsory
• Proficiency in MS Office (especially Excel, Word & Outlook); experience in ERP or CRM systems preferred.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills in both English and Nepali.
• Ability to work independently under minimal supervision and meet deadlines.
• Strong problem-solving skills and a proactive approach to issue resolution.

Special Information

• To Apply: Interested candidates are highly encouraged to send their resumes to  shrijana.poudel@froxjob.com or call 9801898003