Recovery Executive

Job Description

• Understand customer needs and offer solutions and support.
• Receive and report on all sales leads.
• Answer potential customer questions and follow-up call questions.
• Work with the sales team when closing sales.
• Ensure all budgeted items are not exceeded .
• Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, Challenged Assets & Recovery.
• Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
• Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
• Monitors Recovery Agents to ensure accounts assigned to them are fully recovered

Job Requirements

• Bachelor running or completed in related field.
• Must have two wheeler and valid license.
• Freshers are highly encouraged to apply.
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts.
• Good verbal and written communication skills.
• Ability to multitask, prioritize, and manage time efficiently.

Special Information

• For further information, directly contact at 9801048456 (Srijana).