Front Desk Officer

Job Description

• Greet and welcome clients and visitors in a professional manner
• Manage front desk operations, including handling calls, emails, and inquiries
• Provide accurate information about services and guide clients accordingly
• Support counselling processes by coordinating appointments and maintaining records
• Maintain a clean and organized reception area
• Handle administrative tasks such as documentation, filing, and data entry
• Coordinate with internal teams for smooth daily operations
• Ensure excellent customer service and client satisfaction at all times

Job Requirements

• Bachelor’s degree in any relevant field
• Minimum 1–2 years of experience in counselling, customer service, or front desk management
• Excellent communication skills in both Nepali and English
• Confident, well-presented, and client-focused personality
• Strong organizational and multitasking skills
• Basic knowledge of MS Office (Word, Excel, Email handling)
• Ability to handle clients professionally and manage pressure
• Good interpersonal skills and a positive attitude

Special Information

To Apply: Send your CV to shrijana.poudel@froxjob.com or 9801898003