Customer Relation Officer
A Reputed Automobile Company FollowUnfollow
This company is a major player in AUTOMOTIVE and ALLIED business, one of the largest and most driving brand in Nepal. More than 38 years down the line, it has exceeded USD 350 million annual revenu... View More
Basic Information
Job Description
- Build and maintain positive relationships with customers.
- Address customer inquiries and resolve issues promptly and effectively.
- Ensure customer satisfaction by providing professional and courteous service.
- Gather and analyze customer feedback to improve products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to meet customer needs and enhance service quality.
- Participate in customer outreach programs and campaigns.
Job Requirements
- Bachelor's running or completed in Business, Marketing, or a related field.
- Proven one year of experience in customer service or a similar role.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with patience and professionalism.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent problem-solving skills and attention to detail.
Special Information
- Interested candidates are highly encouraged to send their resumes to cv@froxjob.com (9801048456)
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