Basic Information

Job Category: Account management
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelor's in Engineering
Experience: 3+ years
Gender: Any
Prefered Age: 25 - 35 Years
Vehicle Possesion: Preferred
Apply: 09-January-2025 (4 days from now)
Views: 18

Job Description

  • Oversee and manage warranty claims and processes efficiently.
  • Review and validate warranty documentation and compliance with company policies.
  • Coordinate with service teams, vendors, and customers for timely resolution of warranty claims.
  • Maintain detailed records of claims, approvals, and rejections.
  • Analyze warranty trends and provide feedback for product/service improvement.
  • Train and support team members in warranty-related procedures.

 

Job Requirements

 

  • Bachelor’s degree in Mechanical or Automobile Engineering.
  • Minimum 4 years experience in Service sector.
  • Good communication and interpersonal skills.
  • Strong knowledge of warranty policies and customer service principles.
  • Proficiency in MS Office tools.
  • Good communication and interpersonal skills.
  • Strong knowledge of warranty policies and customer service principles.
  • Proficiency in MS Office tools.

Special Information

  • Interested candidates are highly encouraged to send their resumes to sunita@froxjob.com, or call 9801048495
OR
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