- Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
- Provide customer oriented service at all times relating to specific sales issues
- Telephone skills
- Communication skills (English and local language), spoken and written
For further information, directly contact at 9801048492(Legeena).