Basic Information

Job Category: Marketing / Advertising / Customer Service
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Hetauda
Offered Salary: Negotiable
Qualification: +2 pass out / Bachelor Running
Experience: Freshers
Gender: Any
Prefered Age: 18 - 30 Years
Vehicle Possesion: Preferred
Deadline: 2023-01-31 (Expired)
Views: 370

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements

  • +2 completed or bachelor's running.
  • Freshers are highly encouraged to apply.
  • Candidate must have two wheeler with valid license.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Good knowledge of MS word, excel & PowerPoint .
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Special Information

  • For further information, directly contact at 9801048456 (Srijana)