Front Desk Executive

Job Description

• Manning of Reception area and attend to all enquiries.
• Registration of walk-in test takers and handling test fee payments.
• Daily data maintenance of walk-in and online test takers
• Daily follow-up to all unpaid test bookings
• Tally of daily cash and nets collection and issuing receipts for payments collected.
• To handle all email communications for the organisation and timely assignment of emails to respective parties.
• Ensure tidiness and cleanliness of reception and customer touchpoints.
• Inventory management for office & house-keeping supplies
• Handle travel documentation and arrangements for operations team

Job Requirements

Strong communication skills / local language (verbal and written) is essential.

Ability to confidently and professionally make warm and “cold calls” to customer.

Ability to build rapport quickly with customers.

Excellent listening skills to actively listen to customers and interpret their needs.

Demonstrated ability to work effectively in a team environment.

Demonstrated organisational and time management skills, with the ability to prioritise.

Results driven with a ‘can do’ attitude.

Adequate level of computer literacy - MS Office - Word, Excel and Outlook.

Strong typing/data entry skills.

Ability to multi-task and retain information.

Ability to handle pressure.

Special Information

• For further information, directly contact at 9801048458 (Suman)