Tele Caller

Job Description

• Managing incoming calls and customer service inquiries.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Improving customer service experience, create engaged customers and facilitate growth of company.
• Provide customer feedback to the appropriate internal teams.
• Giving the follow up calls to the assigned leads and report.
• Ensuring the called clients' visit to office.
• Promoting the events, programmes and seminars of the company by calling the available leads.

Job Requirements

• Minimum one year of experience in the required field.
• Minimum bachelor’s degree in business administration or any relevant discipline.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Proficiency in English.

Special Information

TO  APPLY:
Interested candidates are highly encouraged to drop their updated resume to arati@froxjob.com

For further information, directly contact at 9801048492(Arati).