Basic Information
Job Description
- Able to develop service business plan and departmental objectives
- Able to create annual service marketing activities and training program
- Review and analyze performance of team members against the target and bring skill development training programs
- Ensure standard service process of working is being followed in workshop and dealer service centers
- Ensure all dealership service related targets are achieved as per plan
- Should be able to look at operation at macro perspective
- Able to guide service team and give them proper direction
- Able to review various MIS report and take necessary corrective actions
- Improve CSI/SSI and RDI or any other customer satisfaction scores
- Able to create customer friendly culture in the organization
Job Requirements
- Should be strategist
- Needs to be analytical
- Should be very good leader
- Must have business acumen
Special Information
For further information, directly contact at 9801048492(Arati).