Service Incharge

Jagdamba Motors

Jagdamba Motors Pvt. Ltd. is the sole authorized distributor of TVS Motor Company in Nepal from September 2015. The company is operated by Shanker Group.

Basic Information

Job Category: Automobile/ Service/ Spare Parts
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: B.E. Mechanical
Experience: 6+ years
Gender: Any
Prefered Age: 25 - 45 Years
Vehicle Possesion: Preferred
Apply: 19-December-2020 (23 days from now)
Views: 278

Job Description

  • Coordinate with the  management team regarding proper/timely processing, handing-over of goods and receivables 
  • Oversees service orders. 
  • Set schedules and assigns tasks to service department employees. 
  • Guide service team and give them proper direction 
  • Supervise, manage and monitor automotive service technicians and repairers. 
  • Handle and manage softly the minor complaints and irritants with the customers. 
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed. 
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. 
  • Ensure standard service process of working is being followed in workshop and dealer service centers 
  • Ensure customer satisfaction at the highest level through effective services and repairs. 
  • Answer technical questions about vehicle problems, warranties, services, and repairs. 
  • Order parts and tools as necessary. 
  • Reinforce company policies and adheres to company standards. 
  • Oversees administration of warranty claims.

Job Requirements

  • Candidate with BE/ME- Mechanical prefered.
  • Should have at least 6 years of experience in a service management or assistant service management role is required 
  • Should be able to look at operation at macro perspective 
  • Must have computer proficiency 
  • Must have valid driving license 

Special Information


  • Interested candidates are highly encouraged to drop their updated resume to
  • For further information, directly contact at  9801048494.

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