Service Incharge

Jagdamba Motors

Jagdamba Motors Pvt. Ltd. is the sole authorized distributor of TVS Motor Company in Nepal from September 2015. The company is operated by Shanker Group.

https://tvsmotors.com.np/index

Basic Information

Job Category: Automobile/ Service/ Spare Parts
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: B.E. Mechanical
Experience: 6+ years
Gender: Any
Prefered Age: 25 - 45 Years
Vehicle Possesion: Preferred
Apply: 19-December-2020 (23 days from now)
Views: 278

Job Description

  • Coordinate with the  management team regarding proper/timely processing, handing-over of goods and receivables 
  • Oversees service orders. 
  • Set schedules and assigns tasks to service department employees. 
  • Guide service team and give them proper direction 
  • Supervise, manage and monitor automotive service technicians and repairers. 
  • Handle and manage softly the minor complaints and irritants with the customers. 
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed. 
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. 
  • Ensure standard service process of working is being followed in workshop and dealer service centers 
  • Ensure customer satisfaction at the highest level through effective services and repairs. 
  • Answer technical questions about vehicle problems, warranties, services, and repairs. 
  • Order parts and tools as necessary. 
  • Reinforce company policies and adheres to company standards. 
  • Oversees administration of warranty claims.

Job Requirements

  • Candidate with BE/ME- Mechanical prefered.
  • Should have at least 6 years of experience in a service management or assistant service management role is required 
  • Should be able to look at operation at macro perspective 
  • Must have computer proficiency 
  • Must have valid driving license 

Special Information

TO  APPLY:

  • Interested candidates are highly encouraged to drop their updated resume to babli@froxjob.com
  • For further information, directly contact at  9801048494.

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