Jagdamba Motors Pvt. Ltd. is the sole authorized distributor of TVS Motor Company in Nepal from September 2015. The company is operated by Shanker Group.
- Coordinate with the management team regarding proper/timely processing, handing-over of goods and receivables
- Oversees service orders.
- Set schedules and assigns tasks to service department employees.
- Guide service team and give them proper direction
- Supervise, manage and monitor automotive service technicians and repairers.
- Handle and manage softly the minor complaints and irritants with the customers.
- Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
- Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
- Ensure standard service process of working is being followed in workshop and dealer service centers
- Ensure customer satisfaction at the highest level through effective services and repairs.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Order parts and tools as necessary.
- Reinforce company policies and adheres to company standards.
- Oversees administration of warranty claims.
- Candidate with BE/ME- Mechanical prefered.
- Should have at least 6 years of experience in a service management or assistant service management role is required
- Should be able to look at operation at macro perspective
- Must have computer proficiency
- Must have valid driving license
- Interested candidates are highly encouraged to drop their updated resume to firstname.lastname@example.org
- For further information, directly contact at 9801048494.