Senior Customer Care Incharge

Job Description

• Build close relationships with clients & maintain reports in the system.
• Implement and support Brand throughout all department activities. 
• Refer customer complaints, try to sort out and build a loyal customer base.
• Establish/maintain/build relationships with other departments.
• Introduce the customers about our system and help them understand the process
• Support the sales team with different activities. (Home Visit, Delivery celebration etc)
• Make a necessaries arrangement for the refreshments, gifts etc during various events.

Job Requirements

Need to maintain close relation with the customers, so must be a very good communicator.

Should have excellent English and Nepali communication skill.

Should be a very good speaker.

Must possess a good command of computer and office package.

Must have excellent interpersonal skill and should have high patience and tolerance level to maintain close relationship within the office and with the customers.

Special Information

(No Salary Bar for Deserving Candidates.)

Interested are requested to send their cv at sangita@froxjob.com or contact at 9801898000.