Basic Information
Job Description
- Answer the phone in a timely manner and direct calls to the correct offices
- Prepare bills and take payments
- Take and pass on messages to Guests
- Deal with complaints or problems
- Make travel arrangements and schedule meetings based on all partners’ itineraries
Job Requirements
- Telephone Skills
- Microsoft Office Skills
- Listening
- Professionalism
- Customer Focus
- Strong customer service skills
Special Information