Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009 and has since shown the fastest growth and attained a high level of customer confidence to become the preferred and the leading ISP/NSP in Nepal. This milestone has been achieved through a focused and dedicated approach to provide an efficient and unmatched level of customer support.
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Improving customer service experience, create engaged customers and facilitate growth of company.
- Keep accurate records and document customer service actions and discussions
- Minimum bachelor’s degree in business administration or any relevant discipline.ative.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in English.