- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Improving customer service experience, create engaged customers and facilitate growth of company.
- Keep accurate records and document customer service actions and discussions
- Minimum 2 years of experience in the required field.
- Minimum bachelor’s degree in business administration or any relevant discipline.ative.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in English.
For further information, directly contact at 9801898001(Kunta).