Basic Information
Job Description
- Manage technology services that meet operational requirements in designated area
- Review vendor contracts and coordinate IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user need
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Responsible for networking, programming, IT repair and maintenance.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Respond within agreed time limits to call-outs
- Oversee provision of end-user services, including help desk and technical support services
- Other works when and as assigned by the company
Job Requirements
- Excellent idea on software integration
- Must have experience in SAP
- Minimum a year of experience in IT support, help desk, or related field.
- Troubleshooting Hardware and software issues, providing user support, and maintaining network infrastructure.
- Excellent problem-solving and analytical skills.
- Bachelor's degree or certification in computer science/software engineering/information technology
- Ability to troubleshoot, test, repair, and service technical equipment
- Knowledge and understanding of the current and developing strategic information requirements
Special Information
- Interested candidates are highly encouraged to send their resumes to ctwn.hr02@froxjob.com (9801084259)